General Conditions

Identification Data of the Website Owner

In compliance with the information duty stipulated in Article 10 of Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce, CREACIONES HUPAMAR, S.L. (hereinafter, “CREACIONES HUPAMAR”) and as the owner of the website www.eltallerdelmodelista.com, proceeds to communicate the identification data required by the aforementioned regulation:

Company name: CREACIONES HUPAMAR, S.L.
Registered office: C/ Joaquín Cayón 6, 39300 Torrelavega (Cantabria)
VAT Number (CIF): B39775010
Email address: contacto@eltallerdelmodelista.com
Mercantile Registry entry details: Mercantile Registry of Santander. Volume 1045, Folio 72, Page S-27810.

This information defines and regulates the conditions of use, limitations of liability, and obligations that users of the Web page published under the domain name www.eltallerdelmodelista.com assume and undertake to respect.

Conditions of Use

The simple and mere use of the Page grants the status of User of the Page, whether a natural or legal person, and compulsorily implies the complete, full, and unreserved acceptance of each and every one of the clauses and general conditions included in the Legal Notice. If the User does not agree with the clauses and conditions of use of this Legal Notice, they shall refrain from using the Page.

This Legal Notice is subject to changes and updates, so the version published by CREACIONES HUPAMAR may be different at any time the User accesses the Portal. Therefore, the User must read the Legal Notice on each and every occasion they access the Page.

Through the Page, CREACIONES HUPAMAR facilitates User access to and use of various Content published via the Internet by CREACIONES HUPAMAR or authorized third parties.

The User is obliged and commits to use the Page and its Contents in accordance with current legislation, the Legal Notice, and any other notice or instructions brought to their attention, whether through this legal notice or anywhere else within the Content that makes up the Page, as well as with generally accepted rules of coexistence, morality, and good customs.

To this effect, the User undertakes NOT to use any of the Content for illicit purposes or effects, prohibited in the Legal Notice or by current legislation, harmful to the rights and interests of third parties, or that in any way could damage, disable, overload, deteriorate, or prevent the normal use of the Content, computer equipment, or documents, files, and all kinds of content stored on any computer equipment owned or contracted by CREACIONES HUPAMAR, other Users, or any Internet user (hardware and software).

The User undertakes not to transmit, disseminate, or make available to third parties any kind of material contained on the Page, such as information, texts, data, content, messages, graphics, drawings, sound and/or image files, photographs, recordings, software, logos, trademarks, icons, technology, links, graphic design, and source codes, or any other material they may have access to in their capacity as a User of the Page, without this list being exhaustive.

Furthermore, in accordance with all the above, the User may not:

Reproduce, copy, distribute, make available, or in any other way publicly communicate, transform, or modify the Content, unless they have the explicit written authorization of CREACIONES HUPAMAR, who holds the corresponding rights, or unless it is legally permitted.
Delete, manipulate, or in any way alter the "copyright" and other identifying data of the reserved rights of CREACIONES HUPAMAR or its holders, digital fingerprints and/or identifiers, or any other technical means established for their recognition.

The User must refrain from obtaining or attempting to obtain the Content using means or procedures other than those which, depending on the case, have been made available for this purpose or indicated for this purpose on the Web pages where the Content is located or, in general, those commonly used on the Internet for this purpose, provided they do not involve a risk of damage or disablement of the Page and/or the Content.

The User undertakes to enable the delivery of the requested order by providing a delivery address where the requested order can be delivered within normal business hours for goods delivery. In the event of non-compliance by the customer with this obligation, Eltallerdelmodelista.com shall have no liability for the delay or impossibility of delivering the order requested by the customer.

Customers who choose the "Cash on Delivery" (contrarreembolso) payment option and subsequently do not collect the order undertake to pay the costs incurred by Eltallerdelmodelista for the shipment of the package and its subsequent return.

Check here for more information on our shipping and returns policy.

Intellectual Property

All trademarks, trade names, or distinctive signs of any kind appearing on the Page are the property of CREACIONES HUPAMAR or, as the case may be, of third parties who have authorized their use, and it cannot be understood that use of or access to the Portal and/or the Content grants the User any right over the aforementioned trademarks, trade names, and/or distinctive signs, and none of the exploitation rights that exist or may exist over such Content can be understood as assigned to the User.

Similarly, the Contents are the intellectual property of CREACIONES HUPAMAR, or third parties as the case may be; therefore, the Intellectual Property rights are owned by CREACIONES HUPAMAR or third parties who have authorized their use, to whom corresponds the exclusive exercise of the exploitation rights of the same in any form and, especially, the rights of reproduction, distribution, public communication, and transformation.

The unauthorized use of the information contained on this Website, as well as the infringement of the Intellectual or Industrial Property rights of CREACIONES HUPAMAR or third parties included on the Page who have assigned content, will lead to legally established liabilities.

Hyperlinks

Those persons who intend to establish hyperlinks between their Web page and the Page must observe and comply with the following conditions:

Prior authorization will not be necessary when the Hyperlink only allows access to the home page, but it may not be reproduced in any form. Any other form of Hyperlink will require express and unequivocal written authorization from CREACIONES HUPAMAR.
No “frames” shall be created with or over the Web pages of CREACIONES HUPAMAR.
No false, inaccurate, or offensive statements or indications shall be made about CREACIONES HUPAMAR, its managers, its employees or collaborators, or of the persons related to the Page for any reason, or of the Users of the Page, or the Content provided.
It shall not be stated or implied that CREACIONES HUPAMAR has authorized the Hyperlink or has supervised or assumed in any way the Content offered or made available on the Web page where the Hyperlink is established.
The Web page where the Hyperlink is established may only contain what is strictly necessary to identify the destination of the Hyperlink.
The Web page where the Hyperlink is established shall not contain illegal information or content, contrary to morality and generally accepted good customs and public order, nor shall it contain content contrary to any third-party rights.

Cookies Policy

Cookies are the technical means for “traceability” and monitoring navigation on Websites. They are small text files written on the User's computer. This method has implications for privacy, therefore CREACIONES HUPAMAR informs that it may use cookies for the purpose of preparing statistics on the use of the website as well as to identify the User's PC, allowing them to be recognized on their next visits. In any case, the user can configure their browser to disallow the use of cookies during their visits to the website.

At CREACIONES HUPAMAR, we use cookies with the objective of providing a better service and a better browsing experience. We want to inform you clearly and precisely about the cookies we use, detailing below what a cookie is, what it is for, its purpose, and how you can configure or disable them if you so wish.

In accordance with Spanish regulations regulating the use of cookies in relation to the provision of electronic communication services, as set out in Royal Decree-Law 13/2012 of March 30, we inform you about the cookies used on the CREACIONES HUPAMAR website (hereinafter, the “Website”) and the reason for their use. Likewise, CREACIONES HUPAMAR informs you that by browsing the Website you are providing your consent to use them.

The cookies used on our Website may be our own or from third parties, and they allow us to store and access information relative to the language, the type of browser used, and other general characteristics predefined by the user, as well as to monitor and analyze the activity carried out, with the aim of introducing improvements and providing our services in a more efficient and personalized way.

The use of cookies offers numerous advantages in the provision of information society services, since, among others: (i) it facilitates the user's navigation on the Website and access to the different services offered; (ii) it prevents the user from having to configure predefined general characteristics each time they access the Website; (iii) it promotes the improvement of the functioning and services provided through the Website, after the corresponding analysis of the information obtained through the installed cookies.

Nevertheless, you can configure your browser, accepting or rejecting all cookies, or selecting those whose installation you allow and those you do not, following one of the following procedures, depending on the browser used:

Firefox (http://support.mozilla.org/en-us/products/firefox/cookies)
Google Chrome (http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647)
Internet Explorer (http://windows.microsoft.com/en-us/windows7/how-to-manage-cookies-in-internet-explorer-9)
Safari (http://support.apple.com/kb/ph5042)

Page Availability

CREACIONES HUPAMAR does not guarantee the absence of interruptions or errors in access to the Page or its Contents, nor that these are updated, although it will exert its best efforts to, if necessary, avoid, correct, or update them. Consequently, CREACIONES HUPAMAR is not liable for damages or losses of any kind suffered by the User that result from failures or disconnections in telecommunications networks that cause the suspension, cancellation, or interruption of the Portal service during its provision or beforehand.

CREACIONES HUPAMAR excludes, with the exceptions provided for in current legislation, any liability for damages and losses of all kinds that may be due to the lack of availability, continuity, or quality of the functioning of the Page and the Contents, or the non-fulfillment of the expectation of utility that users might have attributed to the Page and the Contents.

The function of the Hyperlinks appearing on this Website is exclusively to inform the user about the existence of other Websites containing information on the subject. These Hyperlinks do not constitute any suggestion or recommendation.

Prices

All prices shown include the taxes corresponding to the selected shipping zone. Prices may vary without prior notice.

In the case of pre-order products (reserva), a reference price is indicated at the time the product is announced. Depending on the delay in reaching the market, these prices may undergo variations due to changes in the manufacturer's rates. In no case will the price be binding, and the user may cancel their pre-order without penalty if the price increases.

Clause on Images and Product Description

The images published on this website are for illustrative and orientative purposes only. In most cases, these photographs are provided directly by the manufacturers.

We inform you that the manufacturer reserves the right to modify, at any time and without prior notice, the packaging, labeling, and/or format of its products, without these updates being immediately reflected in the images on our website. However, these aesthetic variations do not alter the technical composition or nature of the acquired product.

In the event of a discrepancy or doubt between the graphic information and the written description of the product, the information contained in the item description shall always prevail over the image. The customer must base their purchasing decision on the specifications, references, and detailed description of the product.

Limitation of Liability

EL TALLER DEL MODELISTA excludes all liability for decisions the User may take based on this information, as well as for possible typographical errors that the documents and graphics on the Page may contain. The information is subject to possible periodic changes without prior notice of its content due to expansion, improvement, correction, or updating of the Content.

Notifications

All notifications and communications from CREACIONES HUPAMAR to the User made by any means shall be considered effective for all purposes.

Availability of Content

The provision of the service of the Page and the Content has, in principle, an indefinite duration. CREACIONES HUPAMAR, however, is authorized to terminate or suspend the provision of the service of the Page and/or any of the Content at any time. When reasonably possible, CREACIONES HUPAMAR will give prior warning of the termination or suspension of the Page.

Personal Data Protection

CREACIONES HUPAMAR is aware of the importance of the privacy of personal data and therefore has implemented a data processing policy aimed at providing maximum security in their use and collection, guaranteeing compliance with current regulations on the matter and establishing said policy as one of the basic pillars of the entity's lines of action.

During navigation through the website www.eltallerdelmodelista.com, it is possible that personal data may be requested through different forms provided for that purpose. Such data will form part of the relevant files depending on the determined and specific purpose for which they were collected.

In this way, the specific information for each data processing will be provided alongside each web form, with the common file controller for all of them being: CREACIONES HUPAMAR, S.L. domiciled at C/ Joaquín Cayón 6, 39300 Torrelavega (Cantabria), as well as the place and manner for exercising rights of access, rectification, cancellation, and opposition, which must be formalized via written communication to the address indicated above including a copy of the ID card (DNI) or equivalent identifying document.

In the event that you provide your data through an email message, it will form part of a file whose purpose will be the management of the request or comment you make, with the remaining points indicated in the previous paragraph being applicable.

Likewise, the general terms and conditions for contracting services from CREACIONES HUPAMAR contain the characteristics and nature of the data processing that will be carried out by the company in the event that you contract any of them.

Furthermore, CREACIONES HUPAMAR has implemented the necessary technical and organizational measures to prevent the loss, misuse, alteration, unauthorized access, and theft of Personal Data that interested parties may provide as a result of accessing the different sections of the website www.eltallerdelmodelista.com, applying the security measures provided for in Royal Decree 1720/2007, of December 21, which approves the Regulation for the development of Organic Law 15/1999, of December 13, on the Protection of Personal Data.

Product Warranty

The warranty period is as established in our legislation, although it does not include deficiencies caused by negligence, impact, incorrect use or improper handling, incorrect installations, etc., nor materials that are worn out by use. In the event of a defect caused by misuse, the repair will be billable. In those incidents that justify the use of the warranty, the option will be for repair, replacement of the item, reduction, or refund, under the legally established terms.

Returns will not be accepted for items made or modified by Eltallerdelmodelista.com by express request of the customer.

Delivery of Orders

Occasionally, a package may suffer damage during transport. In these cases, it is essential that if the outer box of the package is damaged, this fact is noted on the carrier's delivery note, so that the corresponding claim can be made. In most cases, the content will be in good condition, as we take care to protect any type of delicate merchandise appropriately, but in any case, it is essential to record it since the couriers will not wait for the customer to check the status of the merchandise.

On the other hand, any defect caused during transport or the lack of any product (or parts thereof) must be communicated within a maximum period of 72 hours from the receipt of the merchandise, so that we can perform the corresponding checks. Claims of this type will not be accepted after the indicated period.

Right of Withdrawal

In accordance with current legislation, the consumer may terminate the contract entered into without indicating a reason and without incurring costs other than those provided for in Articles 107 and 108 of the Recast Text of the General Law for the Defense of Consumers and Users.

To exercise this right, you must communicate it by email (contacto@eltallerdelmodelista.com) within a period of 14 calendar days from receipt of the goods by the customer, for which you may use this form.

The right of withdrawal shall not apply to contracts referring to:

a) The provision of services, once the service has been fully executed.

b) The supply of goods or provision of services made to the Customer's specifications or clearly personalized.

c) The supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and which were unsealed after delivery.

d) The supply of sealed audio or video recordings or sealed computer software which were unsealed by the Customer after delivery.

e) The supply of digital content (not provided on a tangible medium) when execution has already begun. The Customer expressly knows that once the digital download has started, they will lose the right of withdrawal.

f) Any other goods or services covered in Art. 103 of RDL 1/2007, of November 16.

Jurisdiction

For any questions arising regarding the interpretation, application, and compliance with this Legal Notice, as well as claims that may derive from its use, all parties involved submit to the competent Judges and Courts.

The consumer may opt for online dispute resolution in consumer matters according to Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform available at the following link: http://ec.europa.eu/consumers/odr/.

Applicable Legislation

The Legal Notice is governed by Spanish law.

All copyright reserved by international laws and treaties on intellectual property. Its copy, reproduction, or dissemination, in whole or in part, by any means is expressly prohibited.

Transparency Law

In compliance with Art. 28.6 of Cantabria Law 1/2018, of March 21, on transparency of public activity in Cantabria, it is stated that no member of the management bodies of Creaciones Hupamar, SL receives any remuneration for the exercise of said positions.